Quality strategy 2013-2016

We have prepared a Quality Strategy for 2013–2016 [view Waitemata DHB Quality Strategy 2013-2016] which includes our quality action plan for Financial Year (FY) 2013/2014 [view Appendix One: Quality Action Plan FY 2013/2014].  Our new vision for quality is:

to provide the very best care for all our patients – to be recognised as an organisation that provides safe, clinically effective care that is focused on the needs of the patient, their family and our community, and achieves quality outcomes that are among the best in the world.

The Quality Strategy for 2013–2016 sets out three quality aims reflecting three key elements of quality: safe care, clinically effective care, and patient and family centred care; and six quality priorities to achieve these aims:

  • reduce all avoidable harm
  • improve systems and processes
  • promote best clinical practice and clinical leadership
  • increase quality capability and accountability
  • strengthen patient, family and community engagement
  • optimise the patient’s experience

Quality strategy driver diagram

A Quality Strategy Driver Diagram (see below) sets out our quality aims, priorities and actions for the FY 2013/2014.

Quality Strategy Driver Diagram for FY 2013/2014


Quality strategy action plan

The Quality Action Plan for FY 2013/2014 [view Appendix One: Quality Action Plan FY 2013/2014] sets out how we will pursue and measure improvement in the six priority areas.   Key measures have been established for each priority area that will be used to evaluate our progress towards the aims of the Quality Strategy 2013-2016, and we will report on our progress against this quality action plan in our FY 2013/2014 quality account.