Quality Improvement

Improving systems & processes

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  Category: Patient flow management

Removing road blocks to ED - improved access to telemetry monitoring

Removing road blocks to ED - improved access to telemetry monitoring

What is telemetry monitoring?

Telemetry monitoring enables remote continuous monitoring of heart rhythms for patients at risk of a heart attack or a heart rhythm abnormality.


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Improving patient transport

Improving patient transport

What is patient transport?

Waitemata DHB use an average of 896 St John ambulances each month to move more than 1000 patients between hospitals regionally, nationally and back into the community.  We represent 50% of the regional demand for the St John patient transfer service ambulances with more than 80% of our patient movement going between the Waitakere, North Shore and Auckland Hospitals.

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Reducing patient misidentification

Reducing patient misidentification

What is patient misidentification?

Patient safety incidents and near misses associated with incorrect patient identification are a recognised international problem.  The failure to correctly identify patients continues to result in medication errors, transfusion errors, wrong person and wrong site procedures, and diagnostic testing errors.

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Transition of care - yellow envelopes

Transition of care - yellow envelopes

Yellow envelopes are used for every patient who is transferred from a residential aged care facility (e.g. a rest home) to a hospital, and for every patient transferred from a hospital to a residential aged care facility.

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