Quality Improvement

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Improving cultural competence

Improving cultural competence

What is cultural competence?

Cultural competence requires an awareness of cultural diversity and the ability to function effectively, and respectfully, when working with and treating people of different cultural backgrounds.  At Waitemata DHB, cultural competence means our staff have the attitudes, skills and knowledge needed to achieve this. 

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Waitemata DHB values

Waitemata DHB values

Why values matter?

Being clear about who we are, what we do and how we do it is vital to the success of our organisation.

In November 2011, the Board agreed to a review of the organisation’s purpose, vision and values.

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Healthy workplace

Healthy workplace

What is a "Healthy Workplace?"

The World Health Organization (WHO) 2010, define ‘Healthy Workplaces’ as:

A healthy workplace is one in which workers and managers collaborate to use a continual improvement process to protect and promote the health, safety and well-being of all workers and the sustainability of the workplace by considering the following, based on identified needs:

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